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Condições Gerais

What are your payment options?

By PayPal: You can pay quickly and securely with your PayPal account without sharing your financial information with Naucom, Lda. PayPal uses the latest in data encryption and anti-fraud technolohy to help keep your information secure, reducing the risk of online fraud.

By Bank Transfer: Please contact us.

Note:  If you choose Bank Tranfer as a payment method, your orders will be reserved or backordered once your payment is accept on our account.

Naucom sends orders out of Portugal?


Naucom can send goods worldwide.

For more information, please, contact us.

All prices includes VAT?

Yes. For legal reasons, all products include VAT at the prevailing rate.
If you are VAT exempt, please contact us.

Can I return a purchase made ​​in Naucom?

Yes, provided you meet the following points:

1. Contact the Naucom by email or fax before returning the goods

2. Shipping costs will not be reimbursed

3. The cost of return will be the customer's responsibility

4. Products must be in their original state, as well as their packaging

5. Returns of cartography and software are not accepted


For further information or clarification, please contact us.

How can I recover my USERNAME or PASSWORD?

To recover your USERNAME or PASSWORD please email us:


Terms and conditions of sale
The following Terms and Conditions of Sale govern the offer and sale of products online page in the Naucom - Equipamentos de Navegação e de Telecomunicações Lda (hereinafter Naucom).
Naucom informations:
Naucom, Equipamentos de Navegação e Telecomunicações Lda
VAT PT 502887532
Registered in the Commercial Registry Office of Lisbon with nº 3549
Capital € 49.879,79
Address: Estrada da Cruz, 21 B 1400-081 Lisboa
Contacts: Tel: +351 217604323 Fax: +351 217604325 Email:
Opening hours: Monday to Friday from 9h to 13h and 14h to 19h
Shipping, Payment, Returns and Guarantees
Naucom offers customers two ways of receiving the products purchased on your Online Store.
The client may choose to waive his order in store or by sending through CTT Expresso services or other carrier selected by Naucom.
If the Customer opts for shipping, plus the transportation value to the value of the order.
Note: In case of refund orders to Naucom, after shipping, due to absence or any other situation may be charged new delivery.
Forms of payment
Before finalizing the order to the customer is presented the method of payment and the same via MULTIBANCO, PAYPAL, CREDIT CARD or BANK TRANSFER, all submissions shall be made only after confirmation of receipt.
Unless otherwise indicated, prices always correspond to one unit. Prices shown include VAT at the prevailing rate.
All products for sale in the Naucom page are new except those with an express indication "product display" or "recovery".
Attention: Due to possible changes of suppliers, product images may not exactly match the product.
In case of rupture of the stock Naucom can not guarantee that the product price does not change, however the shipment will be made only after the client is informed and agrees to maintain order.
Pursuant to Decree No. 143/2001, of 26 April, including its art. 6, the consumer has the right to freely withdraw from the contract within 14 days, provided that it is in proper conditions of use (including the original manuals and accessories package), no refunds software will be accepted, digital cartography and payments of satellite communications services.
Will only be refunded the amount of the product, shipping costs are the sole responsibility of the customer, in any and all circumstances.
Guarantees of equipment always work according to the conditions established by the manufacturer.
Warranties do not cover:
• Cost of shipping the defective equipment
• Damage caused by misuse or abuse.
• Damage caused by transportation without the original packaging.
• Damage caused by poor equipment protection.
• Equipment Naucom opened by the strange entities.
• Equipment which has undergone repair attempts, or even repair outside our service offerings without prior written permission.
Prices Online Store
Some prices in the Naucom online store may differ slightly from the prices in the physical store, the purpose of updating the products, prices or campaigns.
Privacy Policy
All data collected on our site are for the sole use of Naucom Ltd in order processing or dissemination of newsletters when this record was made. No data to third parties on the data recorded in the site will be provided or transmitted.
All registered users on the site have the right to consultation, modification or deletion of their data recorded, simply by accessing the "Login" and change or update the data you want.
By registering on and place an order, the customer accepts that immediately and fully agrees fully with the conditions set forth herein and accepts that may be contacted by email or by phone by an employee of Naucom towards some data of an order that has been made ​​to be understood, is in the incomplete state (order not finalized by the client) or the state completed (order finalized and submitted by the customer to Naucom).
Links to Third Party Sites has links to other sites, which, in our view, may contain information / useful tools for our users. Our privacy policy does not apply to third party websites, so that if another visit from our site should read the privacy policy of that.
We are not responsible for the privacy policies or content contained in those sites.